Mega-Shop for Gigaset

Gigaset is a premium provider of telephones for private households and businesses.

With the international B2B shop from ECOPLAN, Gigaset offers a Europe-wide procurement platform for its electronics retailers. The 24x7 purchasing solution with deep integration into the ERP solution (SAP) includes important functions such as customer-specific price display, delivery times, open orders and valuable statistics.

Field service and sales can concentrate on customer care. Integrated functions for the repair and complaints service enable fast throughput times and a high level of service.